1/8/2024 0 Comments Mobile duo app![]() More information on Two-Factor Authentication can be found here. More information on managing your Two-Factor devices is available from Duo here. You can’t add a new device from this page if you do not have access to any of your previously enrolled authentication devices you’ll need to contact ITS Support by calling 40 and pressing 1. If you don’t have the original device, but you have a new device with the same phone number, then you can authenticate with a phone call or SMS passcode. ![]() When adding a new device to replace one that you previously activated for Duo Push, don’t select the Duo Push authentication method unless you still have the original device. To set up your new device, choose the My Settings and Devices when you see the Duo screen on your next login. If you get a new phone or other device, you can re-activate the Duo Two-Factor push notifications on your new model. Using the Duo Mobile app is more secure and will provide you with more information – such as where the authentication originated - to keep your accounts safe and secure. Not only are phone calls and SMS text messages not the most secure method of authenticating, but they also incur additional charges for each call. If you’re using phone calls to authenticate with Duo, Information Technology Services encourages you to complete your setup by downloading the Duo app from your device’s App Store and utilizing push notifications or the passcode option. For example, if you are using Google Chrome, open Firefox and go to the Humboldt web site.įor new DUO users : you should get a “Start setup” screen:įor existing DUO users: Once you get to a place where the DUO console is, click “Add a new device.No other action is needed for Huskers who have enabled automatic Duo mobile updates on a device. If it just opens to your portal (after typing your password), then try a different web browser that has not been used that day. For support, contact the ITS Help Desk in the Library, at 70 or via email at a computer you are able to sign into.Add as many devices as you need and edit them as you need.If you reset your When I log in setting to "Ask me to choose an authentication method", you'll be able to access it again. Note that, if you've changed your DUO settings to "Automatically send this device a Duo Push", you may not be able to access this setting. Click "Remember me for 6 days" if you're going to be working for a while.If you have a smart phone set up as your second factor and are upgrading your phone, use DUO Restore to update your settings.Make sure you have more than one second factor set up, like a token or your desk or home phone, in case your main second factor fails.Below are some helpful tips for working with DUO : The CSU provides a license to DUO to enable us to implement this requirement. By adding this important extra security layer for everyone at Humboldt, we can prevent ransomware and many other hacking attempts. Just like your bank requires you to confirm that you are you by sending a text or call, DUO does the same thing for your Humboldt account. You can have two smart devices, like a phone and a tablet, or one smart device and a hardware token We recommend having two devices with one acting as a backup. You can use either the Duo Mobile App, a Hardware Token, or (if you use a Macbook) TouchID to log in with Muli-factor authentication (MFA). Launch the App Store or Google Play App Store, from your smartphone. Multi-factor authentication (MFA) is the process in which a person accesses a computer system or application and must prove they are who they say they are by using two forms of authentication to log in, such as (1) something they know, (2) something they have, or (3) something they are. Install the Duo Mobile app on your devices. What is Multi-Factor Authentication (MFA)? All users of Humboldt Information Systems will soon be required to use multi-factor authentication.
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